Server Engineer

Posted: 01/14/2021


Required Skills:

  • Good knowledge with server management and hardware storage.
  • Recognizes troubleshooting and fixes operational server problems at the service stage.
  • Engages in root cause analysis of technical incidents and issue management.
  • Participates in process and technological development of IT environments and customer service.
  • Participates in issue, problem, change, and client request management in Windows, Linux, and Virtualization domains.
  • Tracks overall performance to proactively detect and adjust potential problems.
  • Analyzes and fixes device issues and results.
  • Platform records and procedures for ongoing activities.
  • Creates automation, where necessary, to reduce the workload of the team and of the partner teams.
  • Experience in support of Microsoft technologies in a highly accessible area, with understanding of MS Clustering technology
  • Identifies structural challenges within an organization and develops/rolls out solutions to minimize uncertainty.
  • Provides continuous updates to executives, clients and colleagues on upgrades, developments and solutions.
  • Having knowledge with networking and storage principles.
  • Having knowledge in the ITIL process.
  • Good cloud technology know-how, including private, public and hybrid technologies.

Required soft skills:

  • Get along well with others and team-focused on the exchange of information.
  • A strong sense of urgency, self-motivated.
  • Customer-focused, excellent communication abilities.
  • Willing to collaborate with a variety of cross-functional teams in a diverse global climate.

Extra Skills:

  • Script skill:

           + Able to produce reports by scripting.

           + Ability to optimize tasks to achieve operating efficiencies.

  • Certified by ITIL.
  • Certification in Windows, Linux, and/or VMware.


Deploys a new architecture of IT infrastructure based on approved designs. Drives issue resolutions that have been scaled up. Implements a solution for performance problems. Participates in cross-functional teams to assist in the creation of IT infrastructure architecture. Good knowledge and expertise in the area of virtual computing. Utilizes technical expertise in cross-functional and intra-departmental efforts.

It must be W2

alarm_on Work arrangement

Site: Durham, North Carolina, United States

MagRabbit USA

Contact details

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