Senior Software Engineer - IT -United States

Posted: 04/02/2021

Job Description


  • Design, develops, tests, debugs, maintains and document program code in accordance with systems quality accredited standards, policies and procedures.
  • Identifies business needs, analyzes and creates software solutions.
  • Prepares design documentation, test data for unit testing, string and parallel testing.
  • Evaluates and recommends solutions (software and hardware) to meet user needs.
  • Provides software solutions to resolve customer issues and responds to recommendation for improvements and enhancements.
  • Works with business users and development teams to ensure testability.
  • Responsible for writing and maintaining test plans, test cases, and test scripts for automation.
  • Executes test procedures, logs issues and makes recommendations to solve the problems.
  • Responsible for retesting the software, conducting performance and scalability testing.
  • Documents evolution of testing procedures for future replication.


  • Have at least 6 years experience of IT Support with minimal 3 years working with Citrix and/or VMWare Horizon 7 platform
  • Having experience of administration of Microsoft System Center Configuration Manager, Citrix, VMWare Horizon, Workspace One and other similar applications is a strong plus
  • Good knowledge on Windows Server 2019 operating system
  • Good knowledge on VMWare vSphere v6.7 or higher environment and preferably with vRealize Operations.


  • Prior experience on supporting public or private cloud infrastructure is preferred.
  • A positive attitude, logical thinking, and strong analytical and problem-solving abilities are required.
  • Have a passion for continuous improvement and high-quality results.
  • Excellent written and verbal communication skills, as well as the ability to simplify and coherently explain complex concepts.
  • Have knowledge of Service Management tool suites (ServiceNow)
  • Bachelor's degree in computer science or information technology, or equivalent experience


  • Plans, conducts and leads moderate, high budgets projects or multiple projects.
  • Manages user requirements to ensure business goals and deadlines are met.
  • Trains, mentors and review less experienced team members
  • Serves as technical consultant to organization leadership and functional user groups.
  • Performs effort estimation for complex projects and tracks development progress.
  • Documents, evaluates test results; documents testing script evolution for future replication.
  • Works on the most difficult problems that require in-depth analysis of situations, data and various factors.
  • Recommends and implements changes to improve the effectiveness of quality assurance strategies.

alarm_on Work arrangement

Site: Remote - Texas, United States

Location: Remote - Texas, United States

IT Technical Support Position
Austin, USA
MagRabbit USA

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