[Round Rock] Senior Software Engineer - IT - United States

Posted: 05/18/2021


** Must have W2, US Citizenship



  • Solving highly complex, intricate technical issues in order to maintain optimal service levels; working on many incidents and/or projects at the same time
  • Be excellent in the technical and operational aspects of one or more IT disciplines
  • Be consulted as a subject-matter expert in the fields of technology and technical operations
  • Serves as a point of escalation in complex, important cases and manages and guides the efforts of more junior staff during sensitive pressure situations.
  • Make use of tools to ensure that sufficient thresholds and infrastructure/application information are represented and set appropriately
  • Analyze major service interruptions and service interruption resolutions to ensure future infrastructure and data stability
  • Leverages experience and knowledge to proactively engage in root-cause analysis and preventative projects
  • Consider and accepts documents, diagrams, configurations, and resources, and support departmental documentation and internal knowledge bases
  • Provides technical expertise in cross-functional and intra-departmental efforts
  • Possibly join in prototype and quality assurance activities throughout IT, product management
  • Manages critical incident turnover with geographically dispersed teams

Software Engineer
Round Rock, TX
MagRabbit USA

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