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IT Technical Support Position

Posted: 02/24/2020
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Job Description

Location: FT100 USA Corporation

Installs and supports both hardware and software components for user group 

Performs preventive maintenance, test and repair of equipment 

Evaluates system configuration and software to ensure effective use of hardware resources 

Addresses and resolves hardware, software and customer issues 

Engages users to determine their potential future business requirements 

Provides positive customer experience with each customer interaction 

work

Responsibilities

Responsible for installation and maintenance of moderately complex hardware/software systems and supporting smaller user groups 

Provides ongoing support of the standard hardware/software needs of the company 

Provides basic one-on-one training to user community 

Responsible for a single application or part of an application 

Operates, monitors and performs moderately complex troubleshooting of equipment, networks, and data processing/batching; assists with logging and documentation of equipment and processes 

Responsibilities usually include cabling, racking and server installations 

Operates without significant supervision resolving routine IT tasks with no direction

Position:
IT Technical Support Position
Location:
Austin, USA

Contact details

  • email Please send your CV to:
    Email: jobsusa@magrabbit.com
  • home Or you can send CV directly to:
    1464 E. Whitestone Blvd. Suite 1001 Cedar Park, TX 78613
  • perm_phone_msg Office telephone: (512) 993 5730

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